Cancellation Policies

Our cancellation policies vary by season and depending on the selected rate. Please consult this information in your reservation’s terms and conditions.

Rate Observations and Payment Methods:

  • Rates are indicated in Colombian Pesos.

  • Payment can be made in cash, by bank transfer, or by credit card (VISA, MASTERCARD, AMERICAN EXPRESS).

  • To report payments, please contact us via email at [insert email address here] or by phone at +57 324 6249064.