Privacy Policy

The hotel collects personal information from guests when they make a reservation or contact the establishment.

You may be asked to enter your name, email address, postal address, phone number, or credit card information.

What is this information used for?

Any information we collect from you may be used in the following ways:

  • To send informational emails.

  • To process your reservation.

  • To send you information and updates related to the establishment.

  • To send you quality and service surveys.

  • To send you news, advertising, and occasional promotions from the establishment.

  • To send you updates and information related to products or services.

  • To process transactions: Complete payments related to your reservations and requests. After a transaction, your private information (credit cards, document numbers, etc.) will not be stored on our servers.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason other than the express purpose of delivering the purchased or requested product or service.

If at any time you wish to unsubscribe from receiving future emails, you can notify us directly via email.

Minors

Minors under 18 years of age must always stay accompanied by an adult per room.

It is essential for check-in that said minor is accompanied by their mother/father or legal guardian.

In the case of special permissions for traveling with minors, before booking, you must contact us at reservations@wellcommhotels.com or call +57 324 6249064 to inquire about the necessary documentation to present.

Consent

By using our website and booking engine, you accept the privacy policy and terms and conditions of our website.